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March 15, 2013

Rural/Metro Ambulance ends contract in Clark County

Yellow, New Chapel to pick up slack



Rural/Metro is the preferred ambulance provider of the town of Clarksville, and also serves the city of New Albany. 

Rural/Metro ambulances will serve the county for the next two months.

“During this 60-day transition period, we pledge to provide the highest-quality services to the citizens of Clark County and to ensure a seamless and orderly transfer of services to the new provider,” Doggett said. 

Yellow Ambulance and New Chapel EMS should be able to step into the void created by the termination of Rural/Metro’s contract, Coffman said. 

“They believe they can fulfill the needs at that time until we have [a new contractual provider], and if they can’t, then we will proceed to go ahead and seek out other services that might be needed,” Coffman said. “But they have indicated that they can fulfill those needs.” 

Rural/Metro had resolved the issue of not having drugs like morphine and Ativan on its ambulances, Doggett said. He added that central dispatch control of ambulance deployment was problematic because the system that is currently in place doesn’t allow for Rural/Metro to know where, when or how many units have been dispatched to a given emergency. He said it was a technological weakness in the county’s system that could be addressed. 

“We were committed to working with Central Dispatch to come up with a solution that would have worked for all parties and have never compromised patient care or safety,” Doggett said. 

Doggett and Coffman said the partnership failed due to a lack of communication between the company and the county. 

Rural/Metro officials did not answer questions at the conclusion of their portion of the meeting, and referred reporters to their prepared statement. 



The commissioners unanimously approved a moratorium on building permit fees for tornado-related construction through the end of 2013. 

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