News and Tribune

Opinions

November 27, 2012

NEWS AND TRIBUNE LETTERS — For Nov. 27

Mom writes that Adrienne & Co. saved the day

I have to begin with the unfortunate part of the story. My daughter, Candis, had ordered her wedding cake from a well-known area bakery. Two days before the wedding, she went to make the final payment with a check, but was told she needed cash. Since this would mean an extra errand during an already busy day, she asked if she could bring the cash the next day, and they agreed.

When she showed up the next day with the cash, she was told by a different employee that her order had been thrown away. Candis explained about the arrangement she’d made the day before, but the person working didn’t know anything about it and would not supply the wedding cake she had ordered ahead of time. They offered to make a sheet cake instead, but refused to make the wedding cake. They showed no sympathy, and simply left her stranded.

Obviously, my daughter and I were devastated. I told my boyfriend what had happened and he immediately suggested the local bakery we both frequented called Adrienne & Co. in Jeffersonville. I called my daughter to share this suggestion and she agreed to try them. When she called the business a few minutes later, my boyfriend had already filled them in on the situation and they new exactly who she was. They immediately agreed to make her cake and got all the information they needed to make it to her specifications.

We were amazed and so thankful for their kindness and professionalism. They quickly averted a heartbreaking wedding day disaster. But it doesn’t end there, because not only did they make the cake she requested, it was twice as nice as the one she ordered from the first bakery. And not only was the cake beautiful, but Adrienne only charged Candis half of what they would normally have charged to help make up for the drama she’d been through.

Their willingness to go the extra mile allowed by daughter to enjoy the countdown to her wedding, as well as her wedding day, and we thank them for the bottom of our hearts. Adrienne & Co. is truly a part of the community and cares about people, not just business transactions.

— Tracy King, Jeffersonville

Text Only | Photo Reprints
Opinions
READERS' COMMENTS
Twitter Updates
Follow us on twitter