For many occupants of the Indiana Statehouse, the week after the General Assembly wraps up its final frenzy of work is a quiet one. But not for Glenda Ritz.
Less than 48 hours after legislators passed the last bill of the 2013 session, the state’s public schools chief was standing in front of a bank of computer monitors watching in real time as thousands of test-taking children across Indiana were repeatedly kicked offline.
It was cause for concern: The lost computer connections of 30,000 students taking Indiana’s high-stakes, high-stress assessment test known as ISTEP+ marked the third straight year of problems with the private company, CTB/McGraw Hill, that has a $95 million, four-year contract with the state to administer the test.
But Ritz kept her cool, even as service interruptions continued into the next day, triggering delays, upping anxiety, and prompting some members of the Indiana Board of Education to deem the situation “disastrous.”
“There was no panic on my end,” said Ritz. The longtime teacher, versed in computer technology in her training as a school media specialist, focused her sights on finding a fix to get through the testing window.
Then she turned to tougher questions — yet to be resolved — on whether the test results, once they come in, will be rendered invalid.
Ritz may be a novice on the job, but after four months in office she’s fully immersed in the duties of the state’s top school administrator, overseeing the state’s Department of Education and the 1,900-plus public schools that serve more than 1 million Indiana children.
“It’s a good fit,” is how she describes her new roll, after a career spent both as a classroom teacher and a devoted student of education policy.
Ritz’s surprise victory last November in the race for superintendent of public instruction was the big political story in the Statehouse. A longtime Republican voter, she’d never sought public office before deciding to run as a Democrat to unseat the Republican incumbent, Tony Bennett.