JEFFERSONVILLE — The Comfy Cow’s last Southern Indiana ice cream shop has closed as the business says it’s scaling back and focusing on its “core” locations.
Just six months ago, the Louisville-based ice cream chain had two locations in Indiana: one in downtown New Albany and one along Veterans Parkway in Jeffersonville. Both were opened as franchised shops, but the owners turned over their Jeffersonville location to corporate late last year when the business wasn’t making enough money, said an administrator of the shop’s Facebook page in a private message to a News and Tribune reporter.
The New Albany location closed in March, its owners citing better operating costs at its Jeffersonville location. But on Monday, the Facebook page for the Jeffersonville shop announced that it had made the sudden decision to close on Sunday.
“We have enjoyed our years in Indiana and appreciate all of the loyal customers we have earned. Please continue to get our crazy good ice cream at our five remaining Louisville stores. Thank you for your love, Indiana [heart emoji],” the post read.
Both the New Albany and Jeffersonville stores failed to profit, a page administrator said in a comment on the post. Some customers expressed frustration that the decision was so abrupt.
All of Comfy Cow’s locations outside of Louisville are now closed. The chain had a shop in a suburb of Nashville, Tennessee, but it closed in May, according to a blog post on the company’s website. In that case, the distance between the Tennessee location and the company’s “home base” was cited as the reason for its closure.
Gift cards from the Jeffersonville location can be redeemed at the Louisville locations.
The Comfy Cow opened its New Albany location in 2014, followed by its Jeffersonville shop in 2015. The Jeffersonville City Council provided the store with a five-year $50,000 revolving loan the year it opened. Economic and Redevelopment Director Rob Waiz was not immediately available for comment on what would happen to the loan now that the store is closed, and Comfy Cow’s director of operations did not return an email before press time.